On Friday I was filling up my car’s tank at the local gas station. I set my keys and iPhone on the trunk. The phone started to slip a bit, so I pushed it up a little further and then turned to pick up the pump handle. When I turned back around, I thought that someone had grabbed my phone while my back was turned. Then I looked down. My iPhone had hit the concrete. This is a picture that I took when I got home.
The touchscreen still worked, but I was afraid that the glass shards would all fall out at any moment. I made a Genius Bar appointment for a few hours later at at my local Apple Store to see what could be done.
The Genius indicated that the back glass could be replaced relatively easily, but with broken front glass the whole phone would need to be replaced. The usual cost for this replacement is $199. The Apple Genius checked out the serial number on my phone, saw that it was still covered under Apple Care and that this was the first time that I had come in with a broken phone. I was accepted a one time offer of a new iPhone for free.
Brilliant customer service = relentless customer loyalty
I thought you might be interested in my iPhone home screen and recent changes that I made to fit all apps on one screen. It feels more streamlined. What apps do you recommend?
iPhone Home Screen on October 26, 2010
iPhone Home Screen on November 6, 2010
The iPhone 4 launched June 24.
Would I like one? Yes.
Am I eligible for an upgrade? Yes 🙂
Did I pre-order one? No, I skipped that craziness.
Did I wait in line early? No way.
If I purchase an iPhone 4, I would like to walk in to the store with no line and just buy the one I want. Who knows when that will be…
You may know of my interest in purchasing an iPhone. In my previous post, I wrote that my contact with Sprint was up in April. Turns out that this was hearsay and innuendo.
I called Sprint and my contract ends in December 2008. Arrgh…
Time to reframe my expectations and hopes…
I currently do not use any Bible software. I have been following the development of Logos Bible Software for Mac and wonder if I might want to purchase it in the future. I also wonder if there is a quality online resource that would serve a similar purpose. I have a sense that Bible software would be a useful tool to improve my teaching, preaching and study.
Have you used or do you use Bible software? In what ways have you found it to be helpful? Do you have any suggestions on a particular software or online resource?
PS – I am a big Apple fan. The computers that I have used included a Macintosh Plus a Power Computing Power 100 mac clone, iMac G3 and my current 1.25 ghz PowerBook G4. Maybe a MacBook Pro will be in my future. Someday…
PPS – Apple recycles any iPod and any cell phone – free!
In other big news:
Like Tim Stevens, I have considered purchasing an iPhone when my current contract with Sprint is up in April. To this point, I have been dissuaded, by what I perceived to be the lack of functionality tying the iPhone to the Microsoft Server software that keeps my calendar, email and contacts humming at Resurrection. The announcement of the iPhone Enterprise Beta Program has me thinking that this may be a possibility in the near future after all…
But then, I do have some loyalty to to the hometown company – I drive past Sprint‘s corporate headquarters every day going to church. Hmmm… What to do…